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How to delight your customers with your website - by monitoring how they use it

Publication: Business Link Kent
Issue Number: 01 November 2002
Industry Sector: Technology
Anthony Butler debates with Business Link Kent magazine whether monitoring website visitors is good way to find their contentment on websites.

Tags: web analytics, web metrics, website analytics, web tracking, web measurement, website tracking, website measurement, web statistics, website statistics, website log files, web monitoring, website monitoring, webtraffic, Anthony Butler, Business Link Kent